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Customer Testimonials

State Line Ribbon and Trim delivers the best value and customer service in the industry.
Here are a few comments from some of our clients:

circle "Thank you so much!  I really appreciate it.  This is the best customer service I have ever received when buying online! Thanks again!!!"
- Denise Keenan
"The ribbon and tassels arrived. They are perfect and look beautiful on the programs. Thank you again for all your help and for being so lovely about everything. It is nice to know there are still people like you who go the extra mile and who treat others as they would like to be treated. I will send you a picture after the wedding."
- Jan Bloom
"Thank you for your terrific service on our tassel order. We cuouldn't be more pleased with the way they turned out. We would highly recommend your company to all!"
- Barbara for Cruise Oregon
"The cords are beautiful! Thank you for making our graduation season much less painful. Looking forward to working w/ you in the future."
- Vicki, University of Michigan
"I want to thank you SO MUCH for handling my last order in such a timely fashion. The light blue tassels are PERFECT and I so appreciate all the trouble you went to to make the switch a smooth one. The bride is happy! And that is what matters, right?"
"Thank you again, and I will look forward to doing business with you in the near future!"
- Lynn, Calligraphy Plus
"Many, many thanks to you! Because of your WONDERFUL customer service today, I am going to be able to meet a deadline that I would not have otherwise. You have Saved my week! I look forward to do much more business with you!"
Great fully, Marcy - Hullabaloo Studios
"Thanks for your promptness and wonderful customer service! I look forward to receiving the ribbons soon! Thanks again... "
- Audrey
"THANK YOU!!!! You've been lifesavers!! I will definitely be ordering from you in the future!!!"
- Lindsey
"I just wanted to get back to you and thank you so much for scrambling at the last minute to get the peach ribbon to me for our wedding programs in April. The ribbon arrived at 5:30 Friday night and my sister, her husband, and her mom's group had them all done that night. I really appreciated your responsiveness (and I'm so sorry I didn't contact you earlier!!). I thought you might appreciate seeing a photo of how the programs turned out. Thanks again for everything!"
- Michelle
"I ordered 1 1/ 2" baby maize Offray grosgrain Monday from your company and was assisted by Nyla...She was the most pleasant salesperson that I have ever encountered...Not only did she place my order, but when it was discovered that the abovementioned ribbon didn`t come in a 10 yard purchase, she offered to call other options...When the other options confirmed that Offray ribbon only was sold in 50 yards, she called me back within the hour and confirmed the amount with apology knowing that that amount was well above the amount needed...Only because of her sincerity and prompt assistance did I order the 50 yards...Future birthday, anniversary, etc. presents might be wrapped in your ribbon, but the wedding cake intended will be decorated with the ribbon that Nyla sold me...Thank you Nyla...You`re the best!"
- Alice
"Nyla, we just want to thank you for going out of the way for us. You are a lifesaver! The wedding programs we're doing are due on Thursday for a Saturday wedding, and we would not have made it without you. You can rest assured that you'll be our first stop when we need to order ribbon for any of our future projects."
- Praez Occasions, New Haven, CT
"Thank you so very much for your diligence and immediate attention to my inquiry and purchase. Unfortunately, I placed an order with another distributor who failed to match you superior level of customer service and due to their delay I almost had to pay to have ALL of my wedding stationery reprinted. LUCKILY, you were able to go above and beyond. In less than one hour your efforts saved the day. My wedding invites will go out on time. You were a life saver! I am now a loyal Stateline Ribbon & Trim customer. Thanks again"
- Meghan
"Thanks so much for your help! Great customer service. Have a fantastic day!"
Gratefully, - Michelle Wells
"Thanks so much for your help today, especially with the extra calling around on my behalf. I couldn't have made my wedding invitations without you!"
All the best, Morgen

SLRT is a distributor for many different companies and is uniquely suited to help residential, retail, and commercial customers alike. We specialize in stocking hard to find decorative packaging items and in helping our customers with creative packaging ideas. We also have our own custom fulfillment shop to meet those crucial deadlines. There is almost nothing we won't wrap, tie, knot, cut, bag or assemble!

If you can't find what you are looking for on our website please call our customer service department at 800-858-6966, we would love to hear from you.

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